Legal & Policy Information

Last Updated: 07/01/2025

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Refund Policy
Privacy Policy
Accessibility Statement
Shipping Policy
Terms & Conditions

Privacy Policy

Effective Date: 07/01/2025

We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website.

Information We Collect

Personal Information: Name, email, shipping address, and payment details when you place an order or sign up for emails.
Usage Data: IP address, browser type, pages visited, and time spent on our site.

How We Use Your Information

To fulfill and manage your orders
To provide customer support
To send updates, offers, and promotions (if opted-in)
To improve our website and services

Third-Party Services

We use Printify to fulfill orders and Wix Payments to process payments. These providers may collect and store your data to complete your transactions.

Data Retention & Security

We retain your data only as long as necessary and take appropriate steps to secure it.

Your Rights

You may request access, correction, or deletion of your personal information by contacting us at mr.coolcreationstx@gmail.com.

Accessibility Statement

We are committed to ensuring digital accessibility for all users, including those with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Accessibility Features

Keyboard navigable menus
Alt text for all images
Clear structure and headings
Color contrast compliance

Shipping Policy

Order Processing Time:

Orders are typically processed within 2–5 business days as they are made-to-order through Printify.

Shipping Time:
Standard shipping usually takes 5–10 business days after production, depending on your location.

Shipping Costs:
Shipping rates are calculated at checkout and vary based on location and product type.

Tracking Information:
Once your order ships, you will receive an email with tracking details.

International Orders:
We do not offer international orders and shipping at this time.

Lost or Delayed Packages:
If your package hasn’t arrived within the estimated timeframe, contact us at mr.coolcreationstx@gmail.com. so we can help.

Terms & Conditions

Effective Date: 07/01/2025

Welcome to Mr. Cool Creations! By using our website, you agree to the following terms and conditions.

Use of Website

You agree to use our site only for lawful purposes. You may not misuse the website or attempt to hack, spam, or exploit it in any way.

Product Availability & Descriptions

All items are made to order through Printify. We strive to ensure product descriptions and visuals are accurate, but slight variations may occur.

Intellectual Property

All content on this site (images, text, branding) is owned by or licensed to us. Unauthorized use is prohibited.

Pricing & Payments

All prices are listed in USD. We reserve the right to change prices at any time. Payments are securely processed through third-party providers.

Limitation of Liability

We are not liable for any damages arising from the use of this website or products purchased, to the fullest extent permitted by law.

Governing Law

These terms are governed by the laws of TX, USA.

Refund & Return Policy

We appreciate your support of our small business! Each product is made-to-order and fulfilled through our trusted print-on-demand partner, Printify, to ensure high-quality custom items just for you. Please read our refund and return policy carefully before placing your order.

Made-to-Order Products

All of our products are custom-made at the time of purchase. As a result, we do not accept returns or exchanges due to buyer’s remorse, wrong size selection, or change of mind.

Damaged or Incorrect Orders

If your item arrives damaged, defective, or you receive the wrong item, we will gladly offer a replacement or full refund.

To process your claim, please email us at [your email] within 7 days of delivery with the following:

Your order number
A clear photo of the item showing the issue
A brief description of the problem

Once reviewed and approved, a refund or replacement will be issued.

Lost or Delayed Packages

Please allow adequate time for your order to be produced and shipped. If your order has not arrived within the estimated delivery time, contact us at [your email] so we can assist in locating your package or issue a replacement if necessary.

Cancellations

Because orders are sent to production shortly after being placed, we cannot guarantee cancellations. If you need to cancel, please contact us immediately at mr.coolcreationstx@gmail.com, and we will do our best to accommodate your request.

Questions?

We're here to help! If you have any concerns about your order, feel free to reach out to us at mr.coolcreationstx@gmail.com.